All orders are shipped from our HQ in Sydney, Australia
We accept Visa, Mastercard, American Express and Paypal for all customers.
You are currently browsing on our international website. All prices are charged in US Dollars (USD). You may select to view prices in your local currency however you will transact in USD.
If you are shopping from Australia or New Zealand, please visit our local website at leemathews.com.au.
We have four Lee Mathews stores within Australia:
We offer individual size measurements for each garment online. Please click “view this item’s measurements” to see more information. We suggest measuring a similar item you have in your wardrobe to determine which size is best for you. For a general size guide and conversion chart, please visit our size chart.
Yes, absolutely. Please select the sold out size you wish to purchase, and sign up with your email address to be notified if a return is made, or if we restock this style. You will be notified by email as soon as it is available again.
No, unfortunately one discount code can be used in the one transaction.
Yes, we offer free express shipping for orders over $300, worldwide. For orders under $300, we offer a flat rate of $15 for international express shipping.
If you notice something is incorrect on your order after it has been placed, please contact us immediately. We will do our best to change or amend the order, however we unfortunately cannot guarantee this. We are unable to make any changes once your order has been despatched.
When your order is shipped, you will receive an email containing a tracking number to your nominated email address. You can also log in to your LM account to check the status of your order.
All Lee Mathews orders are shipped with a DDU service (Delivery Duty Unpaid). Lee Mathews is not responsible for any fees, duties or taxes that may be incurred upon the arrival of the order into your country, and any additional costs rest with the customer. We recommend contacting your local customs office for more information. If you refuse to pay duties at the arrival into customs, the package will be returned to Lee Mathews and a return fee will be deducted from your return.
Unfortunately we are unable to deliver to PO Boxes or Parcel Lockers internationally.
We use DHL International for all international shipments. Depending on where you live, expected delivery times are 3-5 business days. For further information on our shipping, please visit our shipping and returns page.
Sale items may be returned for a credit note only. Sale items include items that are permanently marked down, or have been purchased as part of a promotion with a coupon code applied.
For our full returns policy, please visit our shipping and returns page.
Final sale refers to items that have been marked down to clear. Final sale items are not eligible for return, unless the item is faulty. We recommend taking advantage of our individual garment measurements to choose your right size, to avoid disappointment.
Once your return has been received please allow up to 5 business days for the return to be processed and appropriate remuneration issued.
For refunds, please allow 5 business days for the funds to clear back into the appropriate account. Alternatively, if you are due to receive a credit note you will receive this immediately after processing via email.
All Lee Mathews garments come with appropriate care instructions, please strictly adhere to these in order to keep your garment in premium condition. We also recommend removing all jewellery prior to putting on or taking off your garments to avoid damaging your garment.