CUSTOMER SERVICE
CUSTOMER SERVICE
SHIPPING
We offer free express worldwide shipping on all orders over $500. For orders under $500, we offer the following delivery options:
| COUNTRY | DELIVERY | COST | DUTIES & TAXES | ESTIMATED DELIVERY |
| USA | DHL International Express | $40 | Included | 3-7 business days |
| North America | DHL International Express | $40 | Prepaid at checkout | 3-7 business days |
| South America | DHL International Express
| $40
| Prepaid at checkout
| 3-7 business days
|
Please note the expected delivery times outlined above are guides only provided by our shipping partners. Whilst we expect delivery times to be accurate, there may be factors out of our control that can impact shipping timelines. If you have any questions or concerns about the transit of your package, please contact us at online@leemathews.com.au or +61 418 114 745.
We aim to dispatch all orders within 1 business day however, if stock for your order needs to transferred from one of our stores please allow additional handling time. During sale and promotion periods there may be an additional processing time of up to 3 business days. Please contact our online customer care team if you have any questions about your order and we will be more than happy to provide an update.
DUTIES AND TAXES
All duties and taxes are included in the product price. You will not be charged any additional fees at checkout or delivery.
Returns
